Something is wrong with your computer?Let us fix it together.
Tell us what is happening in your own words. We will hand you the same steps a patient technician would, in order, one at a time.
157 problems solved so far, with more added every week.
Cannot put it into words? Answer a few questions instead
👀
Spot it
Match what you are seeing or hearing. Pictures of the problem, not technical names.
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Step through it
Try the easiest fix first. Most problems are solved before step three.
🎉
Get on with your day
Every guide ends with what to do if it is truly a hardware problem.
What kind of trouble is it?
Pick the one that sounds closest.
🖥️
Screen troubles
Blank, blue, black, frozen or flickering displays.
15 fixes inside
⏻
Will not start
Dead machines, stuck logos and endless loading circles.
12 fixes inside
🐌
Slow and freezing
Everything takes forever and the fan never rests.
11 fixes inside
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Noise, heat and battery
Loud fans, hot laps and batteries that die fast.
18 fixes inside
📶
Internet and Wi-Fi
No connection, weak signal, pages that never load.
9 fixes inside
🎧
Sound and camera
No audio, no microphone, camera not working in calls.
8 fixes inside
🖨️
Printers, USB and mouse
Things you plug in that refuse to behave.
18 fixes inside
🗂️
Files and storage
Missing documents, full drives and stubborn folders.
17 fixes inside
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Pop-ups and safety
Scary warnings, strange ads and forgotten passwords.
10 fixes inside
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Browsers and websites
Crashing tabs, hijacked search, pages that refuse to open.
7 fixes inside
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Updates and Windows
Stuck updates, activation warnings and setup errors.
8 fixes inside
🔑
Accounts and email
Password loops, locked accounts and mail that will not connect.
6 fixes inside
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Documents and cloud
Word, Excel, PDFs, OneDrive and files that will not sync.
3 fixes inside
📦
Programs and installs
Missing runtimes, install errors and apps that refuse to open.
7 fixes inside
🎨
Pens, HDR and creative gear
Styluses, drawing tablets, external graphics and colour issues.
4 fixes inside
🎮
Games and performance
Games that launch wrong, stutter, or fight with maker software.
4 fixes inside
The ones everybody asks about
Never fixed anything before? Perfect.
Every step here can be undone, and none of them will delete your files. We always tell you when a step is risky, and we tell you honestly when it is time to stop and see a technician instead of spending money on guesses.